Hypothermia alerts are activated when the National Weather Service forecasted temperature, including wind chill, is or will be 32° F or below; or, when the temperature is forecasted to be 40° F or below, and the forecasted chance of precipitation is fifty percent or greater. Transportation to shelter is available 24 hours a day, seven days a week. If you see someone outside in need of shelter or a welfare check, call the Shelter Hotline at 202-399-7093 or dial 311. If there is an immediate risk to safety call 911. When calling, please include the time, the address or location of the sighting, and a description of the person’s appearance.

Families seeking emergency shelter can call the DC Shelter Hotline at 202-399-7093 or 311 at any time day or night. Families may also visit the Virginia Williams Family Resource Center at 920 Rhode Island Ave. NE, Monday through Thursday between 8 a.m. and 4:30 p.m., and Friday between 8 a.m. and 12:30 p.m. The Center is closed on Federal holidays.

Low-Barrier Shelters for individuals operate year-round and will be open 5 p.m. to 9 a.m. If a Hypothermia Alert is issued, all shelters are open all day and will remain open during the extent of the alerts. dhs.dc.gov.